10.1 Citizenship and Immigration Canada

General Information

Information on Canadian immigration or citizenship is available on the federal Citizenship and Immigration Canada (CIC) Website or through its Call Centres 24-hours a day, 7 days a week. Callers should be aware that Call Centre staff do not make decisions. Applications go to the Case Processing Centre for decisions.
Toll-free: 1-888-242-2100
Phone: 416-973-4444
TTY Toll-free: 1-888-576-8502
Website: www.cic.gc.ca

e-Client Application Status Services

Citizenship and Immigration Canada (CIC) clients can check the status of their immigration application anytime through CIC’s electronic Client Application Status Service. CIC clients in Canada or abroad may use this to view the status of their application if they:

• applied to sponsor a family
• applied for permanent residence as a member of the family class
• applied for permanent residence from within Canada as a spouse of a Canadian citizen or permanent resident, or
• applied for permanent resident as an independent immigrant.

To access this online service, visit the CIC website at www.cic.gc.ca (click on “Online Services” then e-Client Application Status).

Newcomer Settlement Information

The federal Citizenship and Immigration Website and publications provide information to help newcomers to Canada adapt to their new culture, language and climate.

For more information visit the federal Citizenship and Immigration Canada website at www.cic.gc.ca

Publications such as How to Become a Canadian Citizen and How to Prove You Are a Canadian Citizen can be viewed online at www.cic.gc.ca (click on “Publications” then “Citizenship”) or in print. For a copy, contact:
Distribution Services
Communications Branch
Citizenship and Immigration Canada
Ottawa ON K1A 1L1
Fax: 613-954-2221

10.2 Newcomer Settlement Services

Newcomer Settlement Program

The Newcomer Settlement Program (NSP) of the Ministry of Citizenship and Immigration supports the settlement of newcomers to Ontario. Its priority is to support services that are normally required by newcomers who have been in Canada for less than five years and who are permanent residents, refugees or refugee claimants.

Settlement services may include assessment, information, orientation, and finding employment. Referrals are provided through settlement agencies in many Ontario communities. The majority of agencies are multiethnic, Multi-service  and multilingual.

To locate an agency in your community that provides settlement services for new immigrants, contact your local Community Information Centre.

Settlement.Org

Settlement.Org provides newcomers with information and resources to help them settle in Ontario, Canada. Settlement.Org covers a wide range of topics including employment, education, housing and healthcare. Settlement.Org also allows individuals to access information about the local organizations providing settlement services in their local communities in Ontario. The Discussion Area is also great place to go to share experiences or ask settlement related questions.

To access this online service, please visit www.settlement.org

10.3 Multicultural Council for Ontario Seniors

The Multicultural Council for Ontario Seniors (MCOS) provides a multi-service approach to issues and programs for seniors and families.
For more information, contact:
Multicultural Council for Ontario Seniors
76 Wild Briarway
Toronto ON M2J 2L4
Phone: 416-464-4691